Tongal

Head of Product and User Experience

As a key member of the leadership team, I participate in all decisions relating to user experience, product design and overall product strategy. My role is two positions in one: Head of Product Management and Head of User Experience.

As Head of Product Management my responsibilities include:
• Lead the planning, definition and launch of multiple products and features.
• Develop and communicate product priorities across the company.
• Define and manage a multi-year Product Roadmap.
• Collaborate with Engineering, Design, Community, & Sales teams to build the best platform experiences for our Community and Clients.

As Head of User Experience my responsibilities include:
• Integrate usability studies, research and market analysis into product requirements to enhance user satisfaction.
• Define and analyze metrics that inform the success of products.
• Understand strategic and competitive position in the market and deliver products that are recognized best in the industry.
• Direct the creative team(s) at our interactive agencies in the design and development of digital concepts, prototypes, and production ready consumer experiences.

OneSpring

Co-founder & Chief Experience Officer

Co-founded a User Experience and Product Requirements Agency. Took the company from inception to over $5M in gross annual revenues prior to selling my equity. As a co-founder I wore every hat in the company (with the exception of accounting), my tenure provided a wide range of experiences. These included defining service offerings, business development, human resources, account/project management, IT operations, marketing, brand evangelism and innovation management. In addition to building and growing the company I also provided daily user experience design & creative services to dozens of clients and maintained a billability rate of over 80% and well over 100% utilization rate.